Frequently asked questions about renting car
What documents are required to rent a car?
Russian Federation foreign passport, driver`s license and international driving license.
Are the cars insured?
All cars of our company are insured under KASKO and MTPL. According to the Rental Agreement, your liability is limited by the deductible under the KASKO policy. You can use the 'Extended Insurance Coverage' service to remove this limitation.'
What will happen to the Deposit when the lease expires?
The deposit amount will be refunded to you compulsorily at the time of returning the vehicle.
Do I have to make a prepayment?
A prepayment of 20% of the rental price is a prerequisite for booking a car. After making an advance payment, a specific car will be booked for You, whose personal data (color, configuration, year of manufacture, registration plate) will be indicated in the rental Agreement and the car receipt Voucher.
Can I pay the rent by card?
You can pay for the rental car in cash on collection of the vehicle.
How to find You at the airport of Sochi?
Upon arrival at the airport of Sochi, our Manager will contact You. Transfer of the car is carried out in the Parking lot of the Sochi Airport.
Can another driver be allowed to drive the car?
Other drivers can be allowed to drive a car if they meet the requirements for the tenant, as well as if they have a similar set of documents.
Is it necessary to wash and refuel the car before returning it?
You will get a clean car with a full tank of gasoline. At the end of the rental period, it is necessary to return it in its pure form, or pay for the car wash in the amount of 500 thai baht. The fuel tank must also be full, or you will need to pay for the missing amount of fuel according to the company`s price list.
What fuel should I use to refuel the car?
Almost all our cars are refueled with AI-95 gasoline, but there are exceptions, they should be refueled with diesel fuel DT. The information is posted on the fuel tank hatch, be careful!
What should I do if the car crashes through no fault of mine?
In the event of a breakdown, we will promptly and free of charge replace the car with a similar one, or eliminate the cause of the breakdown in a short time.
What should I do if I have an accident?
In the event of a road accident you should contact our experts on the number, +66 949 783-102, then call the police and insurance agent to the scene and obtain the following documents: a copy of the Protocol.
Do I need to pay an Airport fee?
Our company does not have all sorts of fees and extra charges, *Airport charges and motorist's kit.*
We are planning a trip with small children, Can you rent child seats?
Child seats and boosters can be rented for an additional fee according to the company`s price list. You must book this service in advance.
What are the daily mileage limits?
There is no mileage limit in our company.