Author Thailand Rent-a-Car editorial team • expert review: Phuket car rental specialist • based on current operational data and the company’s practical observations.
Quick answer Under the current published conditions used for this package, vehicle pickup or return outside 08:30–19:30 costs 500 THB per service. A late pickup and a separate late return can therefore be charged separately. Confirm the exact time, meeting point and total in the booking voucher because service conditions can change.
What the out-of-hours fee covers
The fee is for arranging a handover outside the normal service window. It is separate from the rental price, deposit, insurance and any district delivery charge. The final quote should show each charge on its own line.
A delayed flight can change the handover
Provide the flight number and contact the manager as soon as the airline changes the schedule. If a planned daytime pickup moves outside working hours, ask for written confirmation of the new fee and meeting time.
Late pickup checklist
Keep your phone online after landing, follow the current meeting instructions, inspect the car under good light and record a complete video. Check the fuel level, mileage, existing marks, deposit, return time and emergency contact before leaving.
Early-morning return
Agree the return point and key procedure before the final day. Allow time for refuelling and inspection, and keep written confirmation that the vehicle and keys were received. Do not leave a car unattended unless the booking instructions explicitly require it.
Frequently asked questions
Is the 500 THB fee charged once or per service?
It applies to each out-of-hours service under the current conditions, so pickup and return are assessed separately.
Does a delayed flight remove the fee?
Not automatically. The manager should confirm how the revised arrival affects the booking.
Can I inspect the car properly at night?
Yes, but use strong lighting and a full video. Ask the representative to record every existing mark.
Can the fee change?
Yes. The website and voucher should use the current service data rather than an old article value.